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We have created this "Browser Test" to ensure you have a productive and enjoyable
experience with our eLearning system. The "Browser Test" lists our software requirements,
sample files and upgrade instructions (if needed).
If you encounter problems that you are not able to overcome by following the instructions
provided, or if you are not sure what to do, don't worry—we are here to help. Feel
free to contact technical support.
Note: Using JavaScript we do our best to automatically detect if you have
the necessary software at all and/or its version number. Should you meet our requirements
you will see a green check mark. Should you not meet the requirements or we were
unable to auto-detect, you will see a gray question mark.
If you see the gray question mark, use the provided links to download and install
the necessary software. If you think you have the software already, try to download
the sample media file and open it in the program to verify it's working. If you
can view the sample media file, you should be fine.
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Adobe Reader (formerly 'Acrobat Reader')
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Please try the following test.
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About:
PDF, short for Portable Document Format, is a core technology in our eLearning system
we use for creating, viewing, printing, and sharing documents across all platforms.
Adobe Reader is the preferred application for opening such documents. We require
version 7 and recommend the newest release, version 9.2.
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Adobe Reader Test:
Please click on the PDF icon to the left. If the document opens and you see the
agency order form then Adobe Reader is installed.
If the document does not open, please download Adobe Reader.
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Links:
Sample PDF document
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Flash Player
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About:
Flash has become a widely adopted plug-in for internet content allowing content
creators to mix vector art work, still images, interactivity and more into small
"Flash" movies for their users. We use Flash for presentations, slide shows and
more. We require version 9 of the flash player, but recommend the
newest release, version 10.
Auto-detect Results:
Links:
Download Flash Player
Test Flash Version
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Internet Connection
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About:
Our videos require a broadband internet connection of at least a 128 kbps and we
recommend 500 kbps.
Auto-detect Results:
We are currently testing your bandwidth...
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PopUp Blocker
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About:
Some of our courses require the use of pop-up windows for progress tracking.
Auto-detect Results:
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Javascript
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About:
Some of our courses and pages require special Javascript for tracking progress.
Auto-detect Results:
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